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Commerce Talks EP9: Teamwork Cares

Jan 12, 2021 | Podcast

Commerce Talks EP9: Teamwork Cares

Guest Bio

Alex Goodwin | (Former) Digital Marketing Manager at Teamwork Commerce


The Teamwork Commerce platform is built on a natively integrated framework, this strong foundation enables Teamwork Commerce to provide efficient omnichannel functionality to retailers across industries, with the strong cloud backend, retailers are able to connect a variety of legacy systems, tools and integrations to drive more engaging retail experiences.


What is Teamwork Cares? Alex Goodwin, (Former) Digital Marketing Manager at Teamwork Commerce joins us to discuss. Alex was a part of the Teamwork Commerce family for one year and was a member of the Teamwork Cares committee.

Overview

The Teamwork Cares volunteer initiative stemmed from a June 19, 2020 staff meeting. CEO Michael Mauerer decided to use this meeting as a forum for employees to openly discuss the racial injustice and social inequality happening in the world at that moment, as well as frustration with the second wave of COVID-19. June 19 the was actually an important date to have this meeting, as this is a significant date in US history, commemorating the emancipation of African-American slaves. Teamwork Cares has three pillars of initiatives: 1) community action and local events, 2) educational mentorship for students and 3) adult mentorship. Some local events that Teamwork has participated in include Feeding America/Feeding Tampa Bay, a virtual 5K that raised money for the United Negro Fund and My Stuff back to school drive filling up backpacks for needy school kids. Lunch Pals is a mentor/mentee program that pairs a Teamwork employee with a young student. Adult mentorship includes helping others with business, entrepreneurial and life skills.


A by-product of each of these initiatives has been creating community within Teamwork itself; and by raising awareness of significant issues and the struggles of others, we are bridging the gap on difficult conversations and creating a safe place to have these discussions.

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Commerce Talks EP8: Amber Hovious

Dec 16, 2020 | Podcast

Commerce Talks EP8: Amber Hovious

Guest Bio

Amber Hovious | VP of Partnerships & Marketing

The TeamworkCommerce platform is built on a natively integrated framework, this strong foundation enables Teamwork Commerce to provide efficient omnichannel functionality to retailers across industries, with the strong cloud backend, retailers are able to connect a variety of legacy systems, tools and integrations to drive more engaging retail experiences. But what are the challenges of creating this kind of ecosystem? Amber Hovious, VP of marketing & Partnerships at Teamwork Commerce joins us to discuss. Amber has been part of the Teamwork Commerce family for 7 years, building out the marketing strategy, business growth and approach as well as cultivating a wide array of partnership relationships to drive long term success.

Overview

Unified commerce is everything right now as technology has grown and especially with the challenges of Covid-19 and the limitations that result from this in a retail operation perspective. It is more important than ever that there’s flexibility within the retail environment and the different systems working together so unified commerce when done successfully can remove friction and effectively empower seamless retail experiences.

I think one of the unique things that sets teamwork apart is our partnerships.

It’s our relationships, our ability to talk to our partners to get on the phone with them to help troubleshoot together. It’s hard to troubleshoot problems in individual silos, without reconciling the connected pieces. When they are connected it is much quicker to solve those issues. We can troubleshoot together we can plan ways to make even more effective integrations together.

One of the most important things is identifying partners that will be valuable in the long term & a good partner for our clients is their roadmap, what have they got planned and where is their business going, if the system is built around an established architecture we can effectively grow the combined solution to provide more value in the long term and avoid common retail technology challenges that arise from siloed retail.

New Posts

The New Stand Improves Days and Mobility

Jul 1, 2021 |

The New Stand is in the business of improving your day. A newsstand for the social media age, it calls itself part bodega, part blog. Originating in the New York City subway in 2015, the small locations are now all over New York streets, office buildings and even...

read more
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Teamwork + SPS: What Is Electronic Data Interchange?

Dec 8, 2020 | Blog, Partner

Teamwork + SPS: What Is Electronic Data Interchange?

What is EDI Electronic Data Interchange?

A paper based exchange of business documents has represented the way business has been run for many years. But, it also comes with significant limitations, postal mail takes several days, faxes several minutes and this paper approach is error prone. Electronic data interchange is the computer to computer exchange of business documents in a standard electronic format between internal or partner resources. This electronic approach enables increased flexibility, reduced cost, increased speed and improved communication between operators. This might seem like a lot of jargon, but EDI is essentially a succinct backend process that provides for the seamless relationship between systems.

Why Does EDI Matter For Retailers?

How many retailers want to continue to use manual processes? Or physically track orders? Or keep track of relationships with suppliers?

For retailers EDI can make a significant difference, eliminating the need for basic procedural elements in the retail transaction process. Transactions can be completed with greater speed & accuracy, vital for today’s fast-moving retail landscape. EDI also ensures that systems can work together, allowing systems to communicate effectively.

EDI assisted retailers, whenever you place an order with a supplier an electronic purchase order is created within your system, with an EDI solution behind the scenes an EDI purchase order is created and sent to the supplier. Even though the supplier uses a different system their order system will be able to translate and receive the information automatically, ensuring that systems are synchronized even as requirements or information are tweaked.

After the order is ready to ship, the supplier sends an advanced shipping notice & an invoice which matches the original order. The process is reconciled within a few keystrokes, the process is automated and orders are quickly matched to ensure accuracy, consistency and timeliness within the order.

Improving The Workflow

EDI is a foundational tool for automated order processing and backend workflows. The goal of this software is to streamline and improve the workflow while enhancing supply chain predictability. But, EDI also helps to reduce friction in the operations process:

Data Entry Errors

Each additional keystroke adds time to your business operations, requiring additional resources and the risk of critical errors. EDI eliminates manual data needs.

Slow Processing

A paper-based order can cost $70 or more per transaction. This cost multiplies if a decimal was put in the wrong place. EDI transactions can cost less with the additional benefit of error reduction.

Inaccurate Forecasting

With increased accuracy, comes increased forecasting. Inventory and management decisions can be made to more closely resemble reality.

Visibility Issues

EDI gives you more control over on-hand inventory. It allows for an automated inventory inquiry process to keep you updated on availability across vendors, disruptions are quickly visible allowing for more visibility.

Implementing Electronic Data Interchange

EDI can be outsourced or retailers can choose to invest in their own on premise systems. Both options have their benefits, but, for most retailers outsourced cloud-based EDI is more proficient.

Internal EDI has a high level of initial investment, requiring: Software installation, hardware installation, maintenance support, map development… with outsourced EDI all of these elements are managed externally with the benefits provided to retailers & customers at the endpoint. While creating an external system might seem like creating a silo, it actually helps to break down the walls between existing silos. Cloud based EDI tools allow intercommunication between e-commerce, ERP, WMS, accounting and Point of sale. This inter-communication of tools and software allows for complete visibility of business management and assists retailers in managing the complexities of operations.

A Flexible Solution: Teamwork Commerce + SPS Commerce

SPS commerce can help retailers to integrate with most retail software’s, allowing businesses to achieve multi-system integration through EDI producing a seamless exchange of data across systems. SPS works to connect all retail systems, from legacy to eCommerce their EDI solution can help businesses to create a focused, and efficient backend process that supports retail operations.
www.spscommerce.com

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Commerce Talks EP7: Tori Beal

Dec 8, 2020 | Podcast

Commerce Talks EP7: Tori Beal

Guest Bio

Tori Beal | Human Resources Manager

Tori has been a part of the Teamwork Commerce team for a little while, and as a result has a complete understanding of the culture, values and ethos at the core of the Teamwork brand. Through her role she has been essential at establishing a collective company culture that supersedes borders!

Overview

Teamwork Is The Core Value

Tori joined Teamwork because she saw the value of a collective group striving to bring positive change to the retail industry as well as the culture of positivity and collaboration.

“I don’t think at Teamwork you have to check a part of yourself at the door, you can be your full self & embrace your uniqueness.”

Diversity helps you to go beyond yourself, an environment where you can feel welcome and able to experience a variety of different things is so meaningful.

“Our differences, our cultures, that collective & when we all come together is what helps to make Teamwork so dynamic.”

When we celebrate our differences and our uniqueness that enhances the work environment and the experience for every staff member.

When we bring our full self to the table we get the most out of our teams and drive a more cohesive work environment in which everyone can thrive.

Teamwork Is Global

New staff have to be adaptable, we are always improving, striving towards the next goal or development, new staff have to be adaptable and open to growing, pivoting and innovating to drive overall growth.

Positivity is key, staff have to believe in being a part of a team and bring energy to the workplace, company and culture. New staff need to jump in and be engaged, eager to grow and be part of something that is bigger than themselves.

New Posts

The New Stand Improves Days and Mobility

Jul 1, 2021 |

The New Stand is in the business of improving your day. A newsstand for the social media age, it calls itself part bodega, part blog. Originating in the New York City subway in 2015, the small locations are now all over New York streets, office buildings and even...

read more
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By submitting this form, you acknowledge that you have reviewed the terms of our Privacy Statement and consent to the use of data in accordance therewith.

Jon Fluevog Shoes Chooses Teamwork Commerce For POS

Dec 3, 2020 | News

Jon Fluevog Shoes Chooses Teamwork Commerce For POS

CLEARWATER, Fla., Dec. 3, 2020 /PRNewswire/

Officially signing on to partner with Teamwork Commerce, John Fluevog Shoes has taken the steps to provide a full omnichannel experience for their clients worldwide. John Fluevog Shoes has been providing unique soles for unique souls since 1970 and is recognized around the world for its wide range of classic, off-beat, as well as avant-garde footwear. John Fluevog has 25 locations spread across Canada, the Netherlands, Australia, and the USA.

With Teamwork Commerce and Big Commerce, John Fluevog Shoes will now have a full omnichannel platform.

Omnichannel Done the Teamwork Way

With the implementation of Teamwork Commerce, as well as Big Commerce as their new ecommerce platform, John Fluevog Shoes will now have a full omnichannel platform that seamlessly supports the entire customer journey. Teamwork’s mPOS will provide John Fluevog associates complete visibility into customers, inventory and orders opening up new service experiences for their customers in-store and online. This includes endless aisle where associates can now access and sell inventory from any store location while supporting the mobile customer journey with buy online, pick-up instore and buy online, return in-store. Fluevog was looking for a cloud-based back office system that had Inventory Management and OMS natively integrated. They explored over 20 retail systems from POS, ERP’s and OMS and realized Teamwork’s system was very intuitive and had all the retail modules needed to simplify and automate their global retail operations.

“We’ve been looking to upgrade our e-commerce and POS technologies for a number of years now,” says Fluevog CEO Adrian Fluevog, “Finding the right partners to help us reach our automation and integration goals seemed like a daunting task at first but we’re very excited to have Teamwork’s experience and expertise on our side. We’re looking very much forward to the global omnichannel platform will have for our customers and staff alike.”

Teamwork Commerce is a cloud-based, mobile retail technology solution focused on creating a platform that is tailored to the retailer’s needs. Partnered with Apple, Teamwork Commerce is constantly evolving to bring retail to the customer; whether that’s online or offline. Our suite of features provides true unified commerce, being the first solution to have natively integrated mobile point-of-sale and OMS existing at our core. Top retailers all over the world use Teamwork Commerce to create a customer centric omnichannel experience, boost sales, and achieve frictionless commerce. To learn more, visit twfrance.wpengine.com

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