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Commerce Talks EP10: Scott Cahill

Jan 19, 2021 | Podcast

Commerce Talks EP10: Scott Cahill

Guest Bio

Scott Cahill  | Director of EU Sales at Teamwork Commerce

 

The Teamwork Commerce platform is built on a natively integrated framework, this strong foundation enables Teamwork Commerce to provide efficient omnichannel experiences to retailers across industries. With the strong cloud backend, retailers are able to connect a variety of legacy systems, tools and integrations to drive more engaging retail experiences through multiple channels.

What are the current emerging technologies trends and challenges of the retail landscape in Europe? Why is Ireland an ideal location for business development? Scott Cahill, Director of EU Sales at Teamwork Commerce (based in Dublin) joins us to discuss. Scott has been part of the Teamwork Commerce family for 16 months, cultivating a wide array of sales and partner relationships to drive long term success for the company.

Overview

Working on digital technologies and e-commerce platforms are the new omnichannel strategies for the US (Uber, Amazon, AirBnB) but in Europe they are experiencing high growth as this access becomes part of everyday life via social media such as Instagram, TikTok and Facebook. While consumers expect to have all the power, retailers are learning how to be interesting on multiple channels and how to improve customer experiences in the physical store and on social media.

Sustainability is a hot topic, as well as clarifying a retailer’s brand image and narrowing of product offering. Clienteling is a trend and an opportunity, especially in the luxury segment. The closing of brick and mortar stores and depending on digital strategies is a reality for some retailers due to the pandemic. COVID-19 measures like traffic counters are a trend that may not go away, and might actually create a more enjoyable customer experience for some shoppers.

Why Ireland for businesses? The corporate tax is very competitive. After Brexit is complete, Ireland will be the only place in the world where its citizens can work in UK and in Europe without a visa. The geographic location is ideal for US and European companies. They welcome all countries and companies for the boost to their economy.

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Washington Nationals Team Up with Teamwork and Fortress for Innovative POS Technology and Fan Engagement Solution

Jan 13, 2021 | News

Washington Nationals Team Up with Teamwork and Fortress for Innovative POS Technology and Fan Engagement Solution

Teamwork’s technology is no stranger to the sports industry and has revolutionized the way stadiums manage their fan experience. Powered by iOS devices, Teamwork’s mobile solution is full of features, customization options, and the versatility necessary for a professional sports stadium. The Nationals will utilize real-time data and a complete 360-degree view of their fans to help provide a memorable day at the ballpark for all guests.

“We are thrilled to add another MLB team to the Teamwork family. We look forward to working and growing with the Nationals to keep the fan’s experience as the top priority across all their team stores.”

–Amber Hovious, VP Partnerships & Marketing, Teamwork

This project would not be complete without an integration from Fortress to inspire the greatest fan loyalty experience in professional sports. Fortress has driven the adoption of digital ticketing, by use of RFID/NFC technology. Widely considered a leading provider of integrated services and engagement solutions in today’s market. Fortress’s fan centric interactive services and data platform powers game day operations and wider fan engagement activities for more than 120 teams across the U.S. and Europe.

“We are excited to be working with Teamwork on their new installation at Nationals Park. During our time working with the Nationals, they have continued to add best in class partners to further enhance the fan day experience at Nationals Park.”

–Richard Pinnick, SVP Global Business Development, Fortress GB

About Teamwork:

Teamwork is a cloud-based, mobile retail technology solution focused on creating a platform that is tailored to the retailer’s needs. Partnered with Apple, Teamwork is constantly evolving to bring retail to the customer; whether that’s in-store, on a computer, or on their phones. Our customizable suite of retail apps center around our point-of-sale, OMS, and built-in CRM. These systems seamlessly integrate with other best in breed platforms to remove friction in retail. Retailers like Uniqlo, Rebecca Minkoff, Alexander Wang, Theory, and Asics use Teamwork to enhance the shopping experience, boost sales, and improve customer service.

About Fortress:

Established in 2001, Fortress is the leading technology provider of stadium services and fan engagement solutions in the sports and entertainment industry. The FortressOne platform powers game day operations including digital ticketing, automated venue access, payment solutions and stadium data analytics, as well as wider fan engagement activities through its digital loyalty programs. More than 130 professional sports teams worldwide in the MLB, NHL, NFL, MLS and EPL trust Fortress to transform their game-day experience and drive participation across a wider fan base. For more information, visit www.fortressus.com

For more information on Teamwork contact:
Amber Hovious
(727) 210-1700
ahovious@teamworkcommerce.com

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Modern Tax Automation For Unified Retail: Teamwork + Avalara

Jan 13, 2021 | Blog, Partner

Modern Tax Automation For Unified Retail: Teamwork + Avalara

While this may seem like an issue central to eCommerce, it will also significantly impact retailers across other channels as well. With the transition into unified commerce, fulfilling orders across multiple channels is an essential aspect of successful retail operations. With tax liability increasing for multi-state sellers, the introduction of the Streamlined Sales Tax program across the country has reduced the obstacles that remote sellers face, creating a unified system that can be leveraged to help ensure compliance. Take this free Sales Tax Risk Assessment to help determine where your sales have created a need to register to collect and remit sales tax due to economic nexus.

The Tax Barrier

Taxation has become increasingly more complex over the past few years. Market intelligence provider International Data Company (IDC) notes that technology providers are moving to provide solutions and leveraging the latest developments to simplify the tax process. AI is already being leveraged to automatically calculate taxation at the point of purchase across the U.S as well as easing the process for tax professionals to forecast and conduct risk analysis around tax issues.

Leveraging Data

Big data & analytics tools are also being used across the industry to provide professionals with insights and offer opportunities to optimize the tax decision process. IDC notes that big data and analytics will be a must have for tax software end users. Combining an existing tax software with deep dive analytics & a range of information around customer purchases.

Cloud Connectivity

The cloud will also be integral to tax trends in 2020, while tax compliance has been outpaced by other developments in cloud computing, IDC expects cloud tax software to be a critical part of business operations in the years to come. With current industry events, and the work of retailers to continue to pivot their business, brands need to be prepared for these changes by proactively investing in effective taxation solutions and utilizing a range of technologies at the point of purchase.

Modern Tax Automation for Unified Retail

Teamwork Commerce has partnered with Avalara, the leader in cloud-based compliance automation, to give you a sales tax solution that is robust and easy to configure. With a pre-built integration to Avalara, you can leverage the work we’ve completed to automate burdensome (and often error-prone) sales tax management, including calculations, certificate management and returns filing. And with over 700 integrations, you can have one tax solution across all of your retail channels and platforms. Avalara is also one of a handful of providers certified in the Streamlined Sales Tax (SST) program, meaning you may be able to qualify for free services in up to 25 states!

Find out if you are eligible for the SST program or to learn more about Avalara and how they can help your business manage the ever-changing sales tax landscape more efficiently.

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CONTACT US

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By submitting this form, you acknowledge that you have reviewed the terms of our Privacy Statement and consent to the use of data in accordance therewith.

Commerce Talks EP9: Teamwork Cares

Jan 12, 2021 | Podcast

Commerce Talks EP9: Teamwork Cares

Guest Bio

Alex Goodwin | (Former) Digital Marketing Manager at Teamwork Commerce


The Teamwork Commerce platform is built on a natively integrated framework, this strong foundation enables Teamwork Commerce to provide efficient omnichannel functionality to retailers across industries, with the strong cloud backend, retailers are able to connect a variety of legacy systems, tools and integrations to drive more engaging retail experiences.


What is Teamwork Cares? Alex Goodwin, (Former) Digital Marketing Manager at Teamwork Commerce joins us to discuss. Alex was a part of the Teamwork Commerce family for one year and was a member of the Teamwork Cares committee.

Overview

The Teamwork Cares volunteer initiative stemmed from a June 19, 2020 staff meeting. CEO Michael Mauerer decided to use this meeting as a forum for employees to openly discuss the racial injustice and social inequality happening in the world at that moment, as well as frustration with the second wave of COVID-19. June 19 the was actually an important date to have this meeting, as this is a significant date in US history, commemorating the emancipation of African-American slaves. Teamwork Cares has three pillars of initiatives: 1) community action and local events, 2) educational mentorship for students and 3) adult mentorship. Some local events that Teamwork has participated in include Feeding America/Feeding Tampa Bay, a virtual 5K that raised money for the United Negro Fund and My Stuff back to school drive filling up backpacks for needy school kids. Lunch Pals is a mentor/mentee program that pairs a Teamwork employee with a young student. Adult mentorship includes helping others with business, entrepreneurial and life skills.


A by-product of each of these initiatives has been creating community within Teamwork itself; and by raising awareness of significant issues and the struggles of others, we are bridging the gap on difficult conversations and creating a safe place to have these discussions.

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Commerce Talks EP8: Amber Hovious

Dec 16, 2020 | Podcast

Commerce Talks EP8: Amber Hovious

Guest Bio

Amber Hovious | VP of Partnerships & Marketing

The TeamworkCommerce platform is built on a natively integrated framework, this strong foundation enables Teamwork Commerce to provide efficient omnichannel functionality to retailers across industries, with the strong cloud backend, retailers are able to connect a variety of legacy systems, tools and integrations to drive more engaging retail experiences. But what are the challenges of creating this kind of ecosystem? Amber Hovious, VP of marketing & Partnerships at Teamwork Commerce joins us to discuss. Amber has been part of the Teamwork Commerce family for 7 years, building out the marketing strategy, business growth and approach as well as cultivating a wide array of partnership relationships to drive long term success.

Overview

Unified commerce is everything right now as technology has grown and especially with the challenges of Covid-19 and the limitations that result from this in a retail operation perspective. It is more important than ever that there’s flexibility within the retail environment and the different systems working together so unified commerce when done successfully can remove friction and effectively empower seamless retail experiences.

I think one of the unique things that sets teamwork apart is our partnerships.

It’s our relationships, our ability to talk to our partners to get on the phone with them to help troubleshoot together. It’s hard to troubleshoot problems in individual silos, without reconciling the connected pieces. When they are connected it is much quicker to solve those issues. We can troubleshoot together we can plan ways to make even more effective integrations together.

One of the most important things is identifying partners that will be valuable in the long term & a good partner for our clients is their roadmap, what have they got planned and where is their business going, if the system is built around an established architecture we can effectively grow the combined solution to provide more value in the long term and avoid common retail technology challenges that arise from siloed retail.

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The New Stand Improves Days and Mobility

Jul 1, 2021 |

The New Stand is in the business of improving your day. A newsstand for the social media age, it calls itself part bodega, part blog. Originating in the New York City subway in 2015, the small locations are now all over New York streets, office buildings and even...

read more
CONTACT US

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By submitting this form, you acknowledge that you have reviewed the terms of our Privacy Statement and consent to the use of data in accordance therewith.