MLB All-Star Host 2021, Colorado Rockies, Elevate Omnichannel Experience For Fans

MLB All-Star Host 2021, Colorado Rockies, Elevate Omnichannel Experience For Fans

The Colorado Rockies, Major League Baseball team based in Denver, Colorado, implemented Teamwork in 2020 and went live in April during the baseball season. The Rockies have around 50
mobile point of sale (POS) stations, most of them at Coors Field and the rest in their five stores in the surrounding Denver area.

Teamwork Commerce provides efficient omnichannel experiences to Rockies’ fans across their stores. Fans can return a purchased item at any location throughout to stadium or greater Denver area. Teamwork’s strong cloud backend enables the Colorado Rockies to connect a variety of integrations to drive more engaging experiences.

The integration with Givex is a powerful integration for them as well. It was a must-have feature when they were looking for their mobile point of sale partner. With Coors Field now cashless, fans can take their cash and convert it into a gift card, giving them the ability to come back and use it in Rockies stores. The Givex integration also supports the Rockies’ season ticket loyalty program.

One of the biggest game-changers for the Rockies is Apple iOS technology and native Teamwork apps that are running on the iPads in store. The Rockies have taken full advantage of the mobility and flexibility that the iPads provide. If a game has higher attendance than expected, it is easy to take an iPad, download the apps and grab a printer and scanner to quickly set up a register.

This year, the Rockies faced a unique challenge when the MLB All Star Week was relocated to them 13 weeks before the events were to begin. Typically, teams have around two years to prepare for this game which presented some unique challenges for the Rockies retail operation.

Teamwork’s flexibility gave us the ability to quickly take an iPad, download the apps, and you have a point of sale,” said Aaron Heinrich, Senior Director of Retail Operations for the Colorado Rockies. “We were able to easily go from 12 to 25 point of sales in our main store.”

The Rockies use Teamwork’s Dashboard app which enables them to see a live view of sales and other analytics of their choosing.

“I’m a little addicted to dashboard. To have that feature on my phone, be able to see the live sales and what trends are in the ballpark has really stepped up our game. We can spot problems that we’ve missed in the past and that’s a huge opportunity for us to get better.” said Heinrich. “That’s what we were looking for and that’s what Teamwork offers to us.

– Aaron Heinrich, Senior Director of Retail Operations for the Colorado Rockies.

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Teamwork Named Top Retail Technology Company in Florida

Teamwork Named Top Retail Technology Company in Florida

We’re thrilled to see that Teamwork Commerce Retail Mobile POS, Omnichannel Order Management, Inventory Management and Secure CRM has been showcased by Business of Shopping as one of the Top Retail Technology Companies & Startups in Florida – The Future of the Retail Technology Market.

A huge thank you, and congratulations

We’d like to take this opportunity to give a huge thank you to Business of Shopping for the showcase and congratulate the other retail companies who were also featured.

A little about Business of Shopping

Business of Shopping is one of the fastest-growing commerce magazines. They are always looking for innovation-focused business bloggers, shopping journalists, and Innovative success story articles to publish.

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Princesse Tam Tam and Comptoir des Cotonniers (PTT/CDC)

Princesse Tam Tam and Comptoir des Cotonniers (PTT/CDC)

Princesse Tam Tam and Comptoir des Cotonniers (PTT/CDC), two pillars of the Fast Retailing conglomerate, recently completed the full rollout of Teamwork Commerce’s Version 6 POS. This implementation was done in over 220 locations across France, Italy, Spain, Germany, Belgium and Switzerland.

PTT/CDC has taken advantage of Teamwork’s rich functionality through a powerful technical foundation to deliver frictionless commerce to their customers. With Teamwork, all in-store operations are unified through a single store mobile application including POS, stock counts, and inventory control features such as transferring, receiving and adjustments. Teamwork maintains thorough European fiscal and security standards, satisfying all requirements for localization. Here, terminology choices were reviewed for each of the various languages and fine-tuned to achieve familiarity and ease of use.

Another highlight of the project was the use of RFID technology. Store associates effortlessly create receipts by simply placing the products on the counter (with an embedded RFID pad), instantly calculating the total and finalizing with a contactless payment. The result is streamlined and frictionless. Each morning a complete store stock count can be performed in minutes dramatically increasing inventory accuracy and efficiency.

At the core of its mission, Teamwork’s Secure Customer Data Platform provides centralized management of all customer data across all channels including many options for segmentation and analysis. This includes full purchase history whether online or in-store, as well as a wide array of customer attributes, providing a holistic, omnichannel view of the customer that is profoundly accurate, convenient and actionable. The highest standards in global customer data regulations are maintained and even superseded through the Teamwork platform.

Serge Lengagne, IT Director Europe for Fast Retailing, had this to say about Teamwork Commerce:

“Teamwork is not only a tool for managing stock and payments, it’s a global project to modernise all of our stores offering seamless service to customers with an easy-to-use tool. Innovative changes we’ve taken thanks to Teamwork include moving from computer-based tills to modern iPads that physically separate us less from our customers, RFID which saves us time at checkout, and instant updating of sales and changes in stock. I’m confident this technological progress will encourage an improved customer-centric sales experience in line with today’s best in class. Through our partnership with Teamwork Commerce, we’ve caught up with the leading pack of retailers and are now confidently targeting full omnichannel.”

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How to Achieve Sustainable Fashion: More Ecological, Healthy and Socially Responsible Clothing.

How to Achieve Sustainable Fashion: More Ecological, Healthy and Socially Responsible Clothing.

The fashion industry and the textile sector have made great progress in recent years, betting on sustainable fashion and a more circular economy. Much is said about that, but do you actually know what ethical fashion is?

Sustainable fashion and ethical clothing consists of making clothes and accessories from materials that come from nature and even waste materials – as long as they can be recycled – such as plastic bottles or paper. These sustainable materials are used to manufacture new fabrics that allow making garments.

In addition, sustainable fashion is beneficial for our health. Ecological garments, or “eco-garments”, are made with natural materials such as organic cotton, bamboo, algae, tencel (cellulosic fiber), nettles, fish skin (used for shoes and bags) and natural dyes that give color to the sustainable fabrics. All these materials are free of toxic and dangerous chemicals, which prevents allergies and skin irritations, in addition to the low environmental impact.

The fashion industry has an important role to play in approaching global sustainability challenges, both because of its impact and its influence, but it is notoriously under-regulated on ethical practices and is the second most polluting industry.

Did you know:

80 billion garments are acquired worldwide in just one year.

70 million tons of fabrics are used worldwide, annually, to manufacture clothes.

60 to 70 hours per week are the working hours of Asian garment workers.

25% of garments remain unsold in stores.

10% of water pollution in rivers comes from textile industries.

7 is the approximate number of times people wear a single garment before throwing it away.

– Less than 1% of products are recycled into new garments.

Luckily that is starting to change. In Europe and the US, governments are considering new policies and regulations that could add sustainable practices, improve the wages and working conditions of garment workers and transform the fast fashion industry. Pressure to change is coming from investors, consumers and even brands themselves. Companies are responding with social and environmental commitments to do better.

But are they actually making a difference?

One way for fashion to reduce its environmental impact is by scaling circular business models, through which companies employ a range of strategies to reduce deadstock fabrics and recycled materials to make more efficient use of resources. Measures such as the EU’s carbon border tax will promote circular fashion by making the economics of onshore recycling and other sustainable practices more attractive.

How to Impulse the Future of Circularity?

A more circular fashion industry requires collective efforts in which fashion companies, customers and all participants in the value chain collaborate. The priority must be to set circular strategies, low environmental impacts and tackle scalability challenges.

One company that has embraced ethical fashion design is Dai Wear, a London-based company which employs recycled materials and sustainable fabrics to produce performance wear. The company uses biodegradable yarns for seams and air-dried fabrics to reduce washing needs.

Another American brand that is committed to sustainability is Christy Dawn, a fashion brand that creates vintage pieces with a big 70s influence. All clothes are manufactured in a very limited quantity, the brand uploads about 2-3 new pieces a week and are ethically made by artisans in Los Angeles. The creator Christy Dawn is highly committed to low environmental impact, so in addition to using deadstock fabrics, she makes sure to have fair trade conditions through long-term commitments with the manufacturers, suppliers and artisans who create the clothes.

How can you engage consumers to overcome stigmas and embrace sustainable practices?

As consumers become more engaged with sustainable fashion and ethical practices, circularity will be the key that unlocks the door to more sustainable fashion brands. While circularity is winning fans among some consumer groups, recycled materials still have some negative connotations. Nevertheless, consumers are willing to return recent purchases with the incentive of a refund.

More than three in five consumers in a recent McKinsey survey said environmental impact is an important factor in making purchasing decisions.

Although social and environmental commitment of sustainable fashion is quite clear, by taking advantage of deadstock fabrics, plastic bottles,organic cottons and other natural resources, as well as fair trade conditions, these are the positive impacts of sustainable fashion brands:

  • Transparency and ethical practices in the fast fashion industry.
  • Implement fair labor conditions of workers in the textile sector.
  • Reuse of sustainable fabrics and recycled materials in fashion labels.
  • Repair garments that have been previously worn: recycle, recondition and resell them.
  • Generate positive impacts in the business model of small fashion companies in the textile sector.

Are you looking to incorporate omnichannel strategies into your brand? Teamwork Commerce is specifically designed to enable seamless retail across channels, allowing you to build customer experiences that are tailored for every single shopper and provides award winning customer service.

See how we can help you create an omnichannel approach to eCommerce and implement POS Systems in your company: https://twfrance.wpengine.com/mobile-point-of-sale

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What is Industry 4.0 and How to Implement it in Your Company?

What is Industry 4.0 and How to Implement it in Your Company?

The Fourth Industrial Revolution, also known as Industry 4.0, is changing the way companies operate, their internal processes and, therefore, the technological environments in which they must be involved. But before we start analyzing the impact that this tech and digital revolution will have on organizations, people and assets, let’s do a beginners guide to talk about what Industry 4.0 is, what we mean by impacting businesses positively and the benefits of adopting it.

What is Industry 4.0?

Industry 4.0 is an evolution of industry that focuses heavily on interconnectivity, automation, machine learning, and real-time data. It integrates production and physical operations with smart digital technology and big data analytics to create a more holistic and better connected ecosystem. While every organization operating has different business models, physical systems and production processes, they all face the same challenge: the need for connectivity and access to real-time information.

Industry 4.0 is not just about investing in new technology and tools to make process improvements, change the manufacturing execution or boost productivity and efficiency, it’s about revolutionizing the way your entire business operates and grows in all the value chain.

This revolution is driven by the emergence of new technologies such as:

Robotics, Big Data, artificial intelligence, cognitive technologies, nanotechnology and Internet of Things. Along with 3D printing, augmented reality and other digital innovations to create a smart factory for your company.

These are exciting new technologies, but leaders of organizations must identify the ones that best meet their needs and support their manufacturing processes to increase efficiency in their companies.

Now that we have a scope of what the Fourth Industrial Revolution is, let’s analyze the impact of implementing this tech revolution in companies and their business process to stay updated. The impact that it has is much broader, affecting all industries, from the United Kingdom to the Middle East and its societies. Technologies related can also lead to entirely new products and services. The use of sensors and wearable devices, AI and machine learning to analyze large amounts of data, autonomous mobile robots, among others, will allow improvements in products from the creation of prototypes to the incorporation of connectivity, to other devices. These changes are reflected in the supply chain and, consequently, in customers.

What are the impacts of Industry 4.0?

The impacts of the Fourth Industrial Revolution can be felt at multiple levels: in ecosystems, at the organizational as well as individual (client) level:

– Ecosystems. In addition to the change in which horizontal and vertical systems operate, Industry 4.0 affects all the people who are part of the supply chain: suppliers, customers, board of directors, partner programs, among others. 

– Organizations. The ability to adjust and learn from data in real time can make organizations more responsive, efficient and productive. It also enables the organization to reduce its productivity risks, have preventive maintenance and smart manufacture in products.

– Individuals: Industry 4.0 can mean different things to everyone. For example, for employees it may mean changes in their inventory management, optimized processes and smart machines that are actual autonomous robots. While for customers it could mean digitally transformed processes and greater customization in products and services that better meet their needs.

What are the challenges of Industry 4.0?

Finding the right Industry 4.0 fit. The true challenge is that it isn’t always clear for companies which innovation initiative to adopt. Fourth Industrial Revolution offers a variety of options which carry high complexity risks due to the little experience we have in the implementation processes. That is why it is decisive for companies to make an exhaustive analysis and have a ROI calculator to make this great investment a success.

And for those companies that have already selected Industry 4.0, there are still barriers to  overcome. A real world example would be: How will companies build paths to select, justify and leverage the functionalities available to them? 

From a technology perspective, increased connectivity and cloud computing mean that issues like cyber physical systems and data ownership must be addressed. Companies must choose projects that are consistent with their business process, identify what the benefits of these technologies are and create the infrastructure to be able to incorporate them successfully.

Looking to incorporate Omnichannel?

Are you looking to incorporate omnichannel strategies into your brand? Teamwork Commerce is specifically designed to enable seamless retail across channels, allowing you to build customer experiences that are tailored for every single shopper and provides award winning customer service.

See how we can help you create an omnichannel approach to eCommerce and implement POS Systems in your company: https://twfrance.wpengine.com/mobile-point-of-sale

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